Highly responsive support across the entire system lifecycle

Dynavac is committed to our customers’ success: our team brings decades of expertise in thin film deposition and space simulation technologies and equipment. Our support is thorough and comprehensive from initial scoping discussions, to operations, to system maintenance and upgrades.

For immediate response on service support and spare parts, contact Dynavac at (781) 740-8600 or email customerservice@dynavac.com.

Engineering and manufacturing services

Dynavac offers our industry-leading engineering and manufacturing expertise to assist customers who need an added level of technical consultation and service. From in-depth design studies to determining the manufacturability of custom hardware, we help you minimize risk while ensuring your specific performance objectives are achieved.

Our services include:

  • Design analysis and consultation
  • Design studies to determine design feasibility, cost, and schedule
  • Build-to-print manufacturing
  • Inhouse diagnostic and repair services
  • Process development trials in our application lab

Field service

At Dynavac, we don’t simply hand you the keys to your new system and walk away. After installation and startup, our well-qualified team of field service engineers and technicians are on hand to provide expert support when and where you need it.

Dynavac offers worldwide customer support as part of Weiss Technik.

We understand the rigorous daily demands placed on our equipment as well as your need to minimize downtime. Our robust equipment coupled with Dynavac’s routine maintenance services keeps you up and running. And when the unexpected happens you can expect timely response and knowledgeable intervention focused on getting you back online with minimum delay. Dynavac’s field service capabilities include:

  • Routine system maintenance
  • Diagnostic evaluation and repair
  • Emergency services
  • Onsite fabrication services
  • Support during critical operating periods
  • System relocation services
  • Support for non-Dynavac systems
  • System upgrades